CUSTOMER CARE
At GW, our customers are our greatest asset, this is why we are happy to deal with any queries in relation to your purchase promptly and to your satisfaction . please contact us below. If you have had a wonderful shopping experience, don't hesitate to tell us about it, or better still, share it with your friends!
Have any questions or concerns?
We’re always ready to help!
Pease send us an email at: Info@girlywomanpremiun.com
RETURNS
FAQ
Do you provide International delivery?
We do not deliver internationally at the moment, We have this in the pipeline and plan to do so in the near future. Please keep checking back here for updates..
How do I return an item?
We provide free returns on some items, but we are pretty sure you won't be returning a GW item. We are that sure of our quality. See below for our returns policy.
What is your returns policy?
If for any reason you are not happy with your purchase, simply return your item(s) in its(their) original package together with the pre-paid postage enclosed with your parcel within 14 days of purchase and in sell-able condition. Please do not remove labels if you intend to return an item. Returns are unaceptable without the original label. We are happy to refund your money in full within 5 days of receipt of your item.. Your happiness is our satisfaction!
How do I track my order?
If you place your order in the morning before 12 noon you will receive a tracking number with instructions the following day. Any orders placed after 12 noon, you will receive a tracking number 2 days later.
How can I contact your couriers?
Our staff will answer all your postal queries. Please contact us below by email..
What are your delivery options?
Because we have a free delivery policy on only light weight parcels, and items worth £50.oo or more, we ask that you wait at least 5 days for your order to arrive. If you need your order earlier than that, we ask that you add postage to your order at checkout by choosing your preferred delivery option.